Content Complaints Policy and Procedures

Request for Removal of Content Depicting a Person

If you appear in any content and want it removed:

Send a request to legal@glowvision.tv, including:

• A sample or screenshot of the content
• A valid ID to prove your identity
• A short description of where the content is located

Procedure:

Our team will review your request and may ask for more information.

The content uploader may be contacted to verify age and consent documentation.

A final decision will be made: either the content will be removed, or no further action will be taken.

You may appeal the decision by providing new facts. The case will be escalated to a neutral reviewer, and their final decision will be applied.

Reporting Unauthorized Content

If you believe that any published content violates the platform's policies or should not be online:

Use the "Report" button linked to the content or email support@glowvision.tv providing:

• The name of the model or user
• A clear explanation of your concern
• Screenshots or links, if available

Process:

Our team will review your report and may request more information.

A decision will be made: content will be removed or no action taken.

If you disagree, you may submit a new complaint with additional details.

Copyright Infringement

If your copyrighted work has been used without permission, please email dmca@glowvision.tv with:

• Your full name, address, phone number, and email
• Description of the copyrighted material
• A direct link or clear location of the infringing content
• A statement of good faith belief that the use is unauthorized
• A statement under penalty of perjury that the information is accurate and that you are the owner or authorized to act on the owner's behalf

Process:

The claim is reviewed and may be followed up with further questions.

A final decision is made: the content will be removed, or no further action will be taken.

Counter-Notice for Removed Content

If your content was removed but you believe it did not violate any copyright or that you were authorized to use it, send a counter-notice to support@glowvision.tv including:

• Your contact details and signature
• The previously removed content and its location
• Explanation of why the content should be restored
• A statement that you are authorized to use the content or believe no infringement occurred

The team will review and decide whether the content can be restored.

Record Keeping

A log of all complaints is maintained by Glow Management, LLC including:

• Details of the complaint
• Action taken and resolution date
• Confirmation of notification to the complainant

Personal data is anonymized during archiving. All complaint records are stored securely and kept confidential.