Privacy Policy

Need to Provide Personal Data

The mere access to the Website does not imply any obligation to provide any personal information, except as provided for in the Cookies Policy. However, the use of some services or functionalities of the Website does require you to provide certain personal data, as indicated in the corresponding forms.

The refusal to provide the required data may make it impossible to provide some services or functionalities, or to process the requests or contracts made, especially in those cases in which they are identified as mandatory.

As the interested party, you are responsible for ensuring that the information you provide through the Website is true, accurate, complete and up to date. You will be responsible for the veracity of all the data you provide and must keep the information provided duly updated.

Purposes of Processing, Legal Basis and Categories of Data

The data provided through the Website may be processed in accordance with the purposes detailed below and on the bases of legitimacy indicated.

If you access the Website as a non-registered user, we do collect IP Address information only as a mechanism of determining unique visitors. Access as a non-registered user is significantly limited.

If you access the Website as a registered user, we will collect and process your information for the following purposes:

• Personally Identifying Information Collected: IP address, Name, Email, Date of Birth, Identity document, a picture of your face.
• IP address: Determination of unique users.
• Name, Email: Collected for the purpose of sending you various messages relating to the site.
• Date of Birth, Identity Document, Picture of your face: Legal compliance with applicable US federal and various state laws.
• Your identity document is stored in a strongly encrypted format for your protection.

Credit Card Information

Our site complies with PCI regulations and does not store your credit card information nor does that information pass through our servers. Your credit card information is only stored by our PCI level 5 compliant credit card processor for the purpose of charging your card for any subscription fees or for items which you may purchase on our site.

Conservation Period

Personal data will be kept for the following periods, depending on the purpose for which they are processed:

• Navigation and access to the Website: for as long as necessary to fulfill the stated purpose or until the user deletes their account.
• Display personalized content: for as long as necessary to fulfill the stated purpose or until the user revokes consent through account deletion.
• Sending commercial communications: for as long as necessary to fulfill the stated purpose or until the user opposes it through account deletion.
• Contact form requests: for the period necessary to process and answer your request or until the user revokes consent through account deletion.
• Registration and profile management: for the duration the User maintains their account on our site.
• Subscriptions and premium content: for as long as they are necessary to fulfill the stated purpose.
• Age verification: for as long as necessary to fulfill the stated purpose or until the user revokes consent through account deletion.

Data Recipients

The personal data of the interested parties may be communicated to the following entities or in the following cases:

• Regulators: in those cases provided for by law and based on compliance with a legal obligation.
• Courts: in those cases provided for by law and based on compliance with a legal obligation.

In addition, GlowVision suppliers may have access to personal data, being such accesses necessary for the correct fulfillment and operation of the purposes previously described. GlowVision guarantees that this access will be exclusively for the purposes described in this Privacy Policy.

Data Processing Outside the United States of America (US)

The use of the services of some of the GlowVision providers may entail the processing of data outside the United States, namely the European Union and/or the United Kingdom, such transfers being covered respectively by the standard contractual clauses and adequacy decision approved by the US and the European Commission.

In the event that the intervention of any of the GlowVision providers involved in the provision of the services may involve an international transfer of data, the same shall be duly informed and adequately regularized, adopting the appropriate guarantees for its realization. This data processing outside the US is most likely to be performed to provide a more stable and robust experience for the user.

Automated Decisions

The choice to carry out the operations of identification and verification of the age of majority by means of the facial recognition system means that these checks will be carried out automatically. For this purpose, the validity of the identity document will be checked, as well as the correspondence between the image contained in this document and the face detected by scanning it. If the result of this process is negative, you will not be able to complete the registration process as a content creator.

In any case, you will always have the opportunity to challenge the decision taken and repeat the registration process, as well as to request that this process is carried out by a natural person. You may also carry out the process of identification and verification of the age of majority by alternative means that do not involve the processing of your biometric data. For more information, please contact legal@glowvision.tv.

Rights of the Data Owner

As a data subject, you can exercise your data protection rights by sending an email to LEGAL@GLOWVISION.TV at any time and free of charge. Your data protection rights are as follows:

Access Rights

You have the right to be informed by GlowVision whether or not it is processing your personal data and, if so, you can access such data and receive information on the purposes for which they are processed, the categories of data affected, the recipients to whom your personal data were communicated and the expected period of data retention, among other information.

Right of Rectification

You have the right to obtain without undue delay from GlowVision the rectification of inaccurate personal data concerning you, as well as to have incomplete personal data completed.

Right to Suppression

You have the right to obtain without undue delay the deletion of personal data concerning you when such data is no longer necessary for the purposes for which it was collected.

Note: requesting certain information to be deleted may result in the termination of your User account and therefore access to the Platform. Should you request such deletion, our staff will take reasonable effort to inform you of the result of the request. Contact: legal@glowvision.tv.

Right to Limitation of Processing

You have the right to obtain from GlowVision the limitation of the processing of your personal data when any of the conditions provided for in the data protection regulations are met.

Right to Withdraw Consent

You have the right to withdraw the consent you have given for any or all of the purposes based on such consent, including:

• Display of personalized content based on your preferences
• Sending commercial communications from GlowVision and entities that collaborate with us
• Response to contact form requests
• Facilitating video calls with content creators
• Verification that the user is of legal age

Right of Opposition

You have the right to object to the processing, at any time, on grounds relating to your particular situation, where the processing is based on the legitimate interest of GlowVision. You may exercise your right of opposition with respect to: navigation and access to Website content; and sending of commercial communications about our own products and services.

Right to Data Portability

You have the right to receive the personal data you have provided to GlowVision in a structured, common and machine-readable format, and to be able to transmit it to another data controller.

Automated Individual Decisions

You have the right not to be subject to a decision based solely on automated processing, including profiling, that produces legal effects or is likely to significantly affect you. You have the right to obtain human intervention by GlowVision, to challenge the decision and to express your point of view.

In any of the cases described above, you can contact GlowVision by email at legal@glowvision.tv.

Security Measures

GlowVision will treat the personal data in an absolutely confidential manner and will keep the mandatory duty of secrecy with respect to the same, in accordance with the provisions of the applicable regulations, adopting for this purpose the necessary technical and organizational measures aimed at ensuring the security of the data and avoiding its alteration, loss, treatment or unauthorized access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed.

Updating This Privacy Policy

GlowVision reserves the right to revise and update this Privacy Policy at any time it deems appropriate in our sole discretion with or without notice. Updates to this Privacy Policy will be available on the Website, so we encourage you to periodically check this Privacy Policy.